Sub-processors - Activ8

Activ8 Technologies Pty Ltd uses a limited number of trusted third-party service providers (“sub-processors”) to support the delivery and operation of their services. Sub-processors act under Activ8’s instructions and may process personal information on our behalf for specific purposes such as hosting, communications, monitoring, and support. This list applies specifically to Elevate and Pathways services. Other Activ8 websites or services may use different sub-processors.

This page represents the authoritative list of sub-processors used by Activ8 Technologies Pty Ltd. Service-specific sub-processor disclosures may be published for individual Activ8 applications where required.

Activ8 reviews its sub-processors periodically and updates this list as required. For further information about how Activ8 handles personal information, please refer to our Privacy Policy.

  
      Sub-processor
      Purpose
      Categories of personal information
      Location
    
      Amazon Web Services (AWS)
      Cloud hosting, storage, backup for Pathways
      Account data, customer content, technical metadata
      Australia (primary hosting); support operations may involve the United States
    
      Mailgun
      Transactional and service-related email notifications (e.g. system notifications, account and placement communications)
      Name, email address, message content
      United States
    
      Kudosity
      Transactional and service-related SMS notifications (e.g. alerts and system notifications
      Phone number, message content
      Australia
    
      Stackify
      Application monitoring and diagnostics
      Technical metadata (e.g. IP address, error logs); no intentional processing of customer content
      United States
    
  Google Analytics
  Website analytics for public and unauthenticated pages (e.g. marketing and informational pages). Not used within authenticated Activ8 applications.
  
    IP address, device and browser metadata, usage statistics
  
  United States